Last updated: October 20, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to HS Custom Homes INC, 131 Winges Road, Woodbridge.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Ontario, Canada
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to HS Custom Homes - Free Consultations, accessible from https://www.hscustomhomes.space
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
We use analytics and tracking tools to monitor and analyze the use of Our Service. These tools help Us understand how users interact with Our Service, identify trends, and improve Our Service.
We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses Cookies to help Us analyze how users use the Service. The information generated by the Cookie about Your use of the Service (including Your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating Your use of the Service, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
For more information on Google's privacy practices, please visit: https://policies.google.com/privacy
We use advertising and remarketing services to display advertisements to You based on Your interaction with Our Service. These services allow Us to show You relevant ads on third-party websites and platforms.
We use remarketing services to advertise on third party websites to You after You visited Our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to Our Service.
The remarketing services We may use include:
Google Ads Remarketing: Google Ads remarketing service is provided by Google LLC. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Facebook Remarketing: Facebook remarketing service is provided by Meta Platforms, Inc. You can learn more about interest-based advertising from Facebook by visiting: https://www.facebook.com/help/516147308587266
For more information on how to opt-out of these remarketing services, please visit the respective privacy policies and opt-out pages of these service providers.
We may display advertisements on Our Service and on third-party websites. These advertisements may be personalized based on Your interests, demographics, and online behavior. The advertising networks We work with may collect information about Your browsing activities across different websites to provide You with relevant advertisements.
You can opt out of personalized advertising by visiting the following pages:
Digital Advertising Alliance of Canada (DAAC): https://youradchoices.ca/
Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices/
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We send emails to users for various purposes, including but not limited to:
Service-related notifications and updates
Promotional messages about Our products and services
Newsletters and informational content
Response to inquiries and customer support
Surveys and feedback requests
In compliance with Canada's Anti-Spam Legislation (CASL), We will only send You commercial electronic messages if:
You have provided express consent to receive such messages, or
There is an existing business relationship between You and the Company, or
You have inquired about Our products or services
You can unsubscribe from Our marketing email list at any time by clicking on the unsubscribe link in the emails that We send or by contacting Us using the details provided below. You will then be removed from the marketing email list. However, We may still send You non-marketing emails, such as those about Your account or Our ongoing business relations.
We may send You text messages (SMS) for various purposes, including appointment reminders, service notifications, promotional offers, and other communications related to Our services.
In compliance with Canada's Anti-Spam Legislation (CASL) and Canadian Radio-television and Telecommunications Commission (CRTC) regulations, We adhere to the following practices:
Express Consent: We will only send You commercial text messages if You have provided express consent to receive such messages. This consent may be obtained when You:
Opt-in through Our website or mobile application
Provide Your phone number and agree to receive SMS communications
Text a keyword to Our designated short code or phone number
Check a box indicating Your consent during registration or purchase
Message Identification: All SMS messages will clearly identify HS Custom Homes INC as the sender.
Message Purpose: Each message will clearly indicate the purpose of the communication.
Opt-Out Mechanism: Every commercial SMS message will include clear instructions on how to unsubscribe from receiving future messages.
We may send the following types of text messages:
Transactional Messages: Appointment confirmations, reminders, service updates, and account notifications
Commercial Messages: Promotional offers, special discounts, new service announcements, and marketing communications
Informational Messages: Company updates, policy changes, and general information about Our services
You have the right to opt-out of receiving SMS messages from Us at any time. To unsubscribe:
Reply "STOP", "UNSUBSCRIBE", "CANCEL", or "END" to any SMS message You receive from Us
Contact Us directly using the contact information provided at the end of this Privacy Policy
Update Your communication preferences in Your account settings (if applicable)
Once You opt-out, You will receive a confirmation message, and We will cease sending You commercial SMS messages. However, You may still receive transactional or service-related messages that are necessary for the fulfillment of services You have requested.
The frequency of SMS messages will vary depending on Your interactions with Our Service and the type of messages You have consented to receive. Message and data rates may apply based on Your mobile carrier's plan. We are not responsible for any charges You may incur from Your mobile carrier for receiving SMS messages.
When You provide Your mobile phone number and consent to receive SMS messages, We collect and store:
Your mobile phone number
Your consent preferences
The date and time of Your consent
Message delivery status
Your responses to SMS messages (if applicable)
We implement appropriate security measures to protect Your mobile phone number and SMS-related data from unauthorized access, disclosure, or misuse. Your phone number will not be shared with third parties for their marketing purposes without Your explicit consent.
If You need assistance with SMS messages or have questions about Our SMS program, You can:
Reply "HELP" to any SMS message You receive from Us
Contact Us directly at [email protected] or by phone
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You, to advertise on third party websites to You after You visited Our Service, or for payment processing.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
With advertising partners: We may share information with third-party advertising partners for the purpose of delivering targeted advertisements and measuring the effectiveness of Our advertising campaigns.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL), You have certain rights regarding Your personal information:
Right to Access: You have the right to request access to Your personal information that We hold.
Right to Correction: You have the right to request that We correct any inaccuracies in Your personal information.
Right to Withdraw Consent: You have the right to withdraw Your consent for the collection, use, or disclosure of Your personal information at any time, subject to legal or contractual restrictions.
Right to Complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if You believe Your privacy rights have been violated.
To exercise any of these rights, please contact Us using the information provided below.
If you have any questions about this Privacy Policy, You can contact us:
By email: [email protected]
By mail: HS Custom Homes INC, 131 Winges Road, Woodbridge, Ontario, Canada